At Angels & Urchins , we are committed to maintaining the trust and confidence of anyone who contacts us in any way. Here you’ll find information on how we treat data.
Visitors to our Website
When someone visits www.angelsurchins.co.uk we use a third party service, Google Analytics and Adwords, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. Any personal data we store electronically is automatically encrypted to keep it safe.
Whenever you contact Angels & Urchins , through whichever method, we will collect your email address. If you have not already opted in to receiving our newsletter, we will ask whether you would like to subscribe to our newsletter. If the answer is no, we will destroy any record of your email address unless it is still required for the fulfilment of an order or if there is any other legal basis for its retention.
Newsletter Sign Up
As part of the registration process for our regular e-newsletter, we collect your full name and your email address. We use that information to tell you about our product ranges, new arrivals, ex-display furniture sales, company news and other luxury lifestyle information we believe you may be interested in. Every now and then, we may contact you to check that you are happy and satisfied. We never rent or sell our mailing lists to any other companies.
Legitimate Interests
Angels & Urchins has a legitimate interest to process personal data relating to decision makers and budget holders in organisations with any business interest in furniture, lighting, accessories, interior design or property development. The data is gathered from publicly available sources and directly from the companies concerned. Data is collected solely for the purpose of compiling a database of business contacts to be used by Angels & Urchins for business-to-business marketing.
You can unsubscribe from our mailings at any time by clicking the unsubscribe link at the bottom of any of our emails
LiveChat
We use a third party provider, LiveChat, to conduct our online chat service. LiveChat keeps an archive of each chat, including any information that you submit. We ask at the end of a chat whether you would like to subscribe to our newsletter, for which we collect your email address. We will only add you to our mailing list if you consent. For more information on how LiveChat stores and uses your data, please see their Privacy Notice.
Social Media Platforms
Our website includes links to various social media sites. These sites may collect information from you. Any information, communication or materials you submit to us via a social media platform is done at your own risk, without any expectation of privacy. We cannot control the actions of other users of these platforms, or the actions of the platforms themselves. Any interaction with a social media platform is governed by the privacy policy of the company operating that platform.
When you Place an Order
In order to fulfil an order, for accountancy purposes, or to comply with other legal obligations, we may need to share your personal information with third parties such as couriers, delivery companies, specialist installers, accountants or the police.
We always seek confirmation from third parties within the EU that they are GDPR compliant and that your data is not kept by their organisation once any contract is completed. If we need to share your data outside the EU, we always seek assurances that any company we use has adequate safeguards in place to protect your data, and that it is not kept by the organisation once the contract is completed.
Our Cookie Policy
This website stores small pieces of information to ensure the site works the best way for your requirements.
Personal data/Cookies may be used for personalisation of ads. You can read more about how Google will use your personal data on Google’s Privacy & Terms site.
This information is stored on your machine in small files called ‘Cookies’. Most sites will use these Cookies and used responsibly on sites you trust are completely safe. They store no personal information and are removed when no longer required. You can stop sites putting Cookies on your machine by using your Browser’s privacy settings.
A new European directive means that we need to tell you what Cookies we use and give the option not to proceed if you do not wish to use Cookies.
If you continue to use the site we will take this as explicit permission to use the Cookies outlined below.
What Are Cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. At Juliette’s Interiors we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.
To order products on Angels & Urchins, you need to have cookies enabled. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.
We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.
Share tools and 3rd Party Content
If you take the opportunity to ‘share’ Angels & Urchins content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Further information about cookies
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).